About the experience
What can I expect from the event?
Embark on a breathtaking voyage into the Titanic's legacy with 'Titanic: A Voyage Through Time'. After being welcomed aboard as a passenger, explore the ship's iconic interior, interact with objects, dive into the history, uncover the human stories, and relive the grandeur and tragedy of one of the world’s most legendary ships in an unforgettable and deeply engaging journey.
Where is the experience located?
The event will take place at Active Games, 6A St - Al Quoz - Dubai.
Does the experience take place in an indoor or outdoor venue?
This experience is held indoors in an air-conditioned venue.
How long does the experience last?
The experience will be roughly 60 minutes. The virtual reality walk through will last about 45 minutes, and the on-boarding and safety briefing will last about 15 minutes.
Will food and beverage be available on site for purchase?
You will be able to purchase food and beverage at this event; however, please note that there won't be gluten-free or vegan options.
Is there parking available?
There will be free parking available.
Will there be additional sessions?
Unfortunately, we cannot guarantee there will be extra dates. Please refer to the experience page for updated information on availability, as those are the confirmed dates and timings.
Is there virtual reality?
Yes, “Titanic - A Voyage Through Time” is a fully immersive experience in virtual reality (VR) for guests over 8 years old.
Is there a dress code?
For safety reasons, we strongly encourage all guests to wear closed-toe shoes.
About tickets
Can I purchase tickets at the door?
We will have a box office on site. However, tickets may be sold out by the time you arrive at the event, so we highly recommend you book your tickets in advance in order to guarantee your spot. You can purchase tickets via the Fever App (available on Google Play and the Apple App Store) or on the Fever website.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever App. Please contact us if you need additional help. Make sure to include your ticket order number.
Do I need to print my ticket?
No, your contactless tickets will be validated directly in the Fever App. You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase. You will also find your QR code in your purchase confirmation email.
I can't find my ticket. What should I do?
You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.
Can I change the date of my ticket? Are refunds allowed?
Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your event. If you would like to make the change, please contact us and include the ticket ID associated with your purchase (What is the ticket ID?). You can also check if this option is available by consulting your ticket in the "Tickets" section of the Fever App where, if enabled, the "Change date and/or time" button will appear. Follow the steps indicated in the link to change the date and/or time of the ticket. No refunds are permitted under any circumstances. For more information, you can consult our T&Cs.
About access to the event
Do I need to arrive at the start of my scheduled session?
It is recommended that you arrive at the time stated on your ticket, but you can arrive within the next 5 minutes.
Can I bring animals? Are service dogs allowed?
Unfortunately, no pets are allowed in this event’s location, though we do welcome service animals.
Is the venue accessible?
Yes, the event is being held in an accessible venue.
What are the prohibited items at the experience?
Phones, wallets, and small bags may be taken in with you, but all other items must be left in the available lockers on site. Please note if taking phones in, these must be switched to airplane mode to ensure they don’t interfere with the headsets.
Is the experience accessible for deaf/visually impaired people?
The visual content of our immersive expedition is not subtitled, so it is not the best suited for customers with a hearing impairment, however, they are welcome to enjoy the visual aspect of the experience. We do not recommend this event for visually impaired people.
Can a person with a heart condition or epilepsy take part in the virtual reality experience?
No, unfortunately, people with a heart condition or epilepsy cannot take part in our immersive virtual reality expedition.
Is it possible to wear eyeglasses?
Yes, people who wear glasses can experience our expedition in virtual reality. Our staff will be on hand to show them how to position the headset correctly. Note: Normal reading glasses are recommended, as other types like varifocals may lower the overall viewing experience.
Will there be strobe lights?
This event won't include strobe lights.
Are there chairs available? Can I be seated during the experience/exhibition?
This is a walkthrough experience, so there won't be any seating available.
Will restrooms be available on site?
This venue has restrooms—please ask our staff on site for indications.
Can I take photos or record the experience?
Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.
Is there a Lost & Found?
We would recommend to ask the staff at the venue if they have found your belongings. If you cannot ask them on site, please contact us.
Is coat check available?
This venue has coat check—please ask our staff on site for indications.
Is there an age requirement?
This experience only allows guests above 8 years old.
Can children do virtual reality alone?
Children aged 8 to 11 must be accompanied by an adult to take part in the experience. The experience is suitable for families with children aged 8 and above. Children under the age of 8 are not allowed to participate, even when accompanied by an adult, for safety reasons and size incompatibility with the headset.
Can you do the experience with a child in a baby carrier or stroller?
No, for the safety of all guests, strollers are not permitted in the experience.
Will there be an audio guide?
Once you come aboard, a virtual guide will both walk and talk you through the experience.
School Visits & Educational Groups (10+ people)
